Post-Marketing Activities

//Post-Marketing Activities

Performing Pharmacovigilance

Pharmacovigilance Services for Pharmaceutical Companies
Client: Several pharmaceutical companies

Client/study focus and needs: We provided pharmaceutical companies with pharmacovigilance services including adverse event case management, literature review, electronic submission of individual case safety reports (ICSRs), and generation of aggregate and ad hoc safety reports.

Our customized approach: We customized a comprehensive suite of standard operating procedures (SOPs) and

Providing Call Center Services

Medical Communications Call Center
Client: Several pharmaceutical companies

Client/study focus and needs: We provided pharmaceutical companies with medical communications support such as responding to medical information inquiries from health care professionals and consumers, developing standard response letters, and triaging other types of calls as appropriate.

Our customized approach: In developing the medical communications call center, we customized our